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Receptionist

Company: The Hope Center for Cancer Care
Location: Warren
Posted on: November 16, 2021

Job Description:

Overview: The Hope Center for Cancer Care is focused on fighting cancer and blood disorders in the greater Youngstown Warren metro area. We are seeking a full-time Receptionist in our Howland clinic. This team member will have a significant level of direct interaction with patients.This is a Monday through Friday position with no weekend, nights, or holiday hours. The Hope Center offers competitive benefits including health, 401(k) with profit sharing, and a robust wellness program.SCOPE: Under direct supervision is responsible for greeting patients and visitors into the clinic in a prompt, courteous, and professional manner. Ensures all appropriate forms are complete, accurate, and signed according to company guidelines. Serves as a liaison between patient and medical staff. Supports and adheres to the US Oncology Compliance Program, to include the Code of Ethics and Business Standards. Responsibilities: Greets patients and visitors into the clinic in a prompt, courteous and professional manner. Obtains all appropriate forms as requiredObtains demographic and insurance information. Obtains copy of patient's insurance cards and current driver's license for file. Updates demographic and insurance information as needed in the practice management system.Registers all new patients into the practice management system. Prints schedules as needed.Collects co-pays, deductible, balance and other out of pocket amounts at time of visit. Issues receipts as necessary.Balance cash drawer daily.Maintains office inventory and equipment, placing and expediting orders for supplies and scheduling equipment service and repairs. Maintains lobby area in a neat and orderly manner. Identifies no shows and forwards to scheduling for patient notification.Accurately identifies mail for proper distribution or scanning for Medical Records. Delivers mail timely and accurately. Posts all outgoing mail. Receives deliveries from outside carriers and delivers to appropriate department. Demonstrates an understanding of patient confidentiality to protect the patient and clinic/corporation.Follows policies and procedures to contribute to the efficiency of the front office. Covers for other front office functions as requested. Qualifications: MINIMUM QUALIFICATIONS:High school diploma or equivalent required.3 years reception experience; preferably in a medical settingExperience with Microsoft Excel, Word and OutlookPHYSICAL DEMANDS:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work may require sitting for long periods of time; also stooping, bending, and stretching for files and supplies. Occasionally lifting files or paper weighing up to 30 pounds. Requires manual dexterity sufficient to operate a keyboard, operate a calculator, telephone, copier, and other such office equipment. Vision must be correctable to 20/20 and hearing must be in the normal range for telephone contacts. It is necessary to view and type on computer screens for prolonged periods of time. WORK ENVIRONMENT:The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work is performed in an office environment. Involves contact with patients and public.

Keywords: The Hope Center for Cancer Care, Warren , Receptionist, Administration, Clerical , Warren, Ohio

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