Quality Improvement Assistant
Location: Akron
Posted on: June 23, 2025
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Job Description:
We are seeking a highly organized and detail-oriented Quality
Improvement Assistant to provide clinical and administrative
support for the HEDIS Medical Records Review Project. This role
involves working closely with medical record review staff to
maintain accurate records, manage data entry, and support project
coordination. Role Summary: The Quality Improvement Assistant will
assist with database maintenance, report generation, and
administrative support. The successful candidate will have strong
computer processing skills, experience handling clerical tasks, and
a proactive approach to internal and external customer service. Key
Responsibilities: Support Medical Record Review Staff with daily
database maintenance, reports, mailings, and administrative tasks.
Generate and maintain reports and logs using Excel, Access, Word,
SharePoint, and other relevant programs. Follow up with provider
offices via phone calls after record requests have been made by
Medical Record Review nurses. Perform data entry and efficiently
organize HEDIS workgroup files. Ensure all job functions are
completed with integrity and professionalism. Provide timely and
professional internal and external customer service. Required
Qualifications: Associate Degree or two years of equivalent
experience. Minimum of 3 years of experience performing similar
responsibilities, including computer processing,
clerical/administrative support, and report preparation. Strong
typing and data entry skills. Preferred Qualifications: Experience
working in a healthcare or quality improvement environment.
Familiarity with medical record review processes. Skills &
Competencies: Proficiency in Microsoft Word (Intermediate level).
Proficiency in Microsoft Excel (Intermediate level). Basic
knowledge of Microsoft Access. Strong attention to detail and
organizational skills. Effective communication and follow-up
abilities. Level of Physical Demands: Ability to sit and/or stand
for prolonged periods. Ability to bend, stoop, and stretch as
needed. Manual dexterity to operate a computer, phone, and standard
office machines.
Keywords: , Warren , Quality Improvement Assistant, Administration, Clerical , Akron, Ohio
