Remote Benefit Customer Service Representative (Local Candidates Only)
Company: A-Line Staffing Solutions LLC
Location: Pittsburgh
Posted on: June 24, 2025
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Job Description:
Remote Benefit Customer Service Representative (Local Candidates
Only) positions available in your area! Please apply now! Join our
team as a Benefit Customer Service Representative and play a key
role in helping members navigate their healthcare and pension plans
with confidence. This is a meaningful opportunity to provide
exceptional service and make a difference in people’s lives every
day. What You will Do: Guide members through benefits enrollment
and assist with updates to health and/or pension plans. Deliver
personalized support via phone, email, and webchat — we prioritize
quality over speed. Start on a single client account, and over
time, be cross-trained to support multiple clients. Use empathy,
professionalism, and clear communication to handle a variety of
member concerns, including those that may be sensitive or complex.
Interpret plan documents and explain them in simple,
easy-to-understand language. Handle confidential information
responsibly in line with HIPAA and data privacy standards.
Keywords: A-Line Staffing Solutions LLC, Warren , Remote Benefit Customer Service Representative (Local Candidates Only), Customer Service & Call Center , Pittsburgh, Ohio
