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Inbound Customer Service Representative

Company: VXI Global Solutions
Location: Warren
Posted on: November 19, 2021

Job Description:


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At VXI, we believe in hard work, a fun environment, and the kind of creativity and innovation that only comes about when skilled people from diverse backgrounds approach problems from varying perspectives. We believe each customer interaction is an opportunity to delight, engage, and inspire. Are you passionate about customer service? Do you bring awesome energy and a great attitude to your everyday interactions with your customers and team members? Apply today and join our winning team.
Customer Service Representative Overview As a VXI Global Solutions Customer Service Representative, you will receive inbound calls regarding customer concerns. Customer Service Representatives must be great listeners, be empathetic, and help resolve customer issues. For an immediate interview, we allow walk-in interviews. Simply complete an online application and come to our office for your interview M-F between 9am and 4pm!
Customer Service Representative Responsibilities: -- Customer Service Representative will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. -- Successful Customer Service Representatives are patient, empathetic, and passionately communicative. -- Problem-solving also comes naturally to customer service specialists. They are confident at troubleshooting and investigate if they don't have enough information to resolve customer inquiries. -- Your goal is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction. Customer Service Representative Benefits: -- Full Health Insurance (Medical, Dental, & Vision) and 401k options -- Fun Work Environment -- Abundant Advancement Opportunities Equal Opportunity Employer: disability/veteran -- Cell phone benefits for employees - $25/month per line for unlimited phone, text and data, up to 5 lines! -- Referral for Life Program ---- Earn a residual bonus of $20 every pay period for you and your referral. No cap on the amount you refer or referral payouts! -- PTO accrual for all hourly employees! Must Haves:

  • High School Diploma/GED
  • Ability to type 25 wpm
  • Open Availability Consent to a background check and drug test upon offer of employment

Keywords: VXI Global Solutions, Warren , Inbound Customer Service Representative, Hospitality & Tourism , Warren, Ohio

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