Customer Service Team Member
Posted on: June 16, 2022
Are you interested in: Unlimited earning potential from
commissions? Additional bonus payments based on your team's
success? An exciting career with above industry-average income and
growth opportunities? ModWash is one of the fastest growing car
wash c ompanies in the countr y and we are quickly becoming a
leader in the industry with over 37 locations across nine states .
ModWash is a national brand with a n unrivaled growth plan , and we
are searching for individuals with exceptional talent and a heart
for customer service.The continued success of ModWash is guided by
our four ModKeys : Image, Experience, Efficiency and Safety. At
ModWash we believe each act of kindness, even the smallest positive
action will ripple outward to affect others and our communities.
That's what the ModDrop stands for. Let's make a ripple effect
together. Guest Experience Team Members are responsible for the
daily operations at a ModWash location. Yo u'll work as a team to
ensure each guest has an outstanding experience while driving
membership sales to help grow the ModWash brand. What you'll do :
Deliver mind blowing customer service. Present and explain each of
the ModWash packages and the benefits of unlimited memberships.
Safely guide guests through the ModWash tunnel. Actively engage
with customers pre/post wash to ensure 100% satisfaction. Ensure
facilities are always clean and presentable . What you'll need:
Ability to work a flexible schedule including nights and weekends.
A sense of urgency. Willingness to work outdoors in a variety of
weather conditions. A passion for serving others . Ability to work
on your feet for an entire shift in a fast-paced environment.
Ability to lift or move 25 pounds . Who you are: Confident : I
project a professional image and positive energy. I take ownership
of the cleanliness of the property. I am passionately focused on
self-improvement learning where i t will be noticed at ModWash . I
represent the ModBrand with pride. Guest Obsessed : I make guests
comfortable by smiling, making eye contact, and offering amenities.
I deliver mind blowing customer service by using my imagination. I
have a Servant's Heart and create great memories for our valued
guests . I show that I care by expressing my intentions. Safety
Driven : I am committed to following processes to ensure the safety
of our guests, my teammates and myself . I take action if I see
unsafe conditions or behavior. I avoid distractions and strive for
excellence in my workmanship. I am protective of company resources
and materials. Efficient : I recognize my customers time is a
luxury. I have a massive sense of urgency. I provide accurate and
timely information. I am mentally present and focused. I am
organized and prepared . ModWash provides equal employment
opportunities to all employees and applicants for employment
without regard to race, color, religion, sex, national origin, age,
disability, gender identity, sexual orientation, or genetics. Job
Types: Part-timeOther details Pay Type Hourly PI181996751
Keywords: ModWash, Warren , Customer Service Team Member, Hospitality & Tourism , Warren, Ohio
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