Customer Service Team Member
Posted on: August 7, 2022
Are you interested in:
- Unlimited earning potential from commissions?
- Additional bonus payments based on your team's success?
- An exciting career with above industry-average income and
growth opportunities? ModWash is one of the fastest growing car
wash c ompanies in the countr y and we are quickly becoming a
leader in the industry with over 37 locations across nine states .
ModWash is a national brand with a n unrivaled growth plan , and we
are searching for individuals with exceptional talent and a heart
for customer service.The continued success of ModWash is guided by
our four ModKeys : Image, Experience, Efficiency and Safety. At
ModWash we believe each act of kindness, even the smallest positive
action will ripple outward to affect others and our communities.
That's what the ModDrop stands for. Let's make a ripple effect
together. Guest Experience Team Members are responsible for the
daily operations at a ModWash location. Yo u'll work as a team to
ensure each guest has an outstanding experience while driving
membership sales to help grow the ModWash brand. What you'll do :
- Deliver mind blowing customer service.
- Present and explain each of the ModWash packages and the
benefits of unlimited memberships.
- Safely guide guests through the ModWash tunnel.
- Actively engage with customers pre/post wash to ensure 100%
- Ensure facilities are always clean and presentable . What
- Ability to work a flexible schedule including nights and
- A sense of urgency.
- Willingness to work outdoors in a variety of weather
- A passion for serving others .
- Ability to work on your feet for an entire shift in a
- Ability to lift or move 25 pounds . Who you are:
- Confident : I project a professional image and positive energy.
I take ownership of the cleanliness of the property. I am
passionately focused on self-improvement learning where i t will be
noticed at ModWash . I represent the ModBrand with pride.
- Guest Obsessed : I make guests comfortable by smiling, making
eye contact, and offering amenities. I deliver mind blowing
customer service by using my imagination. I have a Servant's Heart
and create great memories for our valued guests . I show that I
care by expressing my intentions.
- Safety Driven : I am committed to following processes to ensure
the safety of our guests, my teammates and myself . I take action
if I see unsafe conditions or behavior. I avoid distractions and
strive for excellence in my workmanship. I am protective of company
resources and materials.
- Efficient : I recognize my customers time is a luxury. I have a
massive sense of urgency. I provide accurate and timely
information. I am mentally present and focused. I am organized and
prepared . ModWash provides equal employment opportunities to all
employees and applicants for employment without regard to race,
color, religion, sex, national origin, age, disability, gender
identity, sexual orientation, or genetics. Job Types:
Keywords: ModWash, Warren , Customer Service Team Member, Hospitality & Tourism , Warren, Ohio
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