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IT Support Specialist

Company: TEKsystems
Location: Warren
Posted on: May 3, 2021

Job Description:

Description:1.0 BRIEF DESCRIPTION: ? Diagnose Hardware / Software problems and escalate them to next level support as necessary? Support internal and remote users on a day-to-day basis for IT issues? Manage hardware, software and licensing requirements? Support internal and remote users for IT issues2.0 MAIN RESPONSIBILITIES:? End User Desktop and Plant Support? End-User Helpdesk Support using Helpdesk Ticketing System? Ensures all incidents are resolved against SLAs? Install Troubleshoot and Maintain Windows Systems? TCP/IP ? Ethernet and Wireless Network Environment setup and troubleshooting? Microsoft Office Suite installation and troubleshooting? Printer set-up and troubleshooting? Active Directory User, Group and Permissions management, AD profile setup and troubleshooting? Workstation performance monitoring and optimization? Configure and support workstations and portable systems for connectivity to the network both locally and remotely? Install and maintain client PC Software including Anti-Virus software and software updates on workstations and portable systems? Telephone / Cell phone configuration - move / additions / changes? Some server administration may be needed ? Server 2008/2012/2016? Other duties as assigned? Additional skills:? Manufacturing execution system (MES) experience? SQL server administration and SQL query creation experience? Programmable logic controller (PLC) troubleshooting and administration? Symbol Barcode Scanner configuration and support? Zebra Barcode Printer Support? Python programming skills? Ansible automation experience3.0 MINIMUM REQUIREMENTS:? Education:- High School Diploma ? Experience:- 2 to 4 Years of experience in PC / LAN Support, Hardware / Software support in a Microsoft Windows Environment, Microsoft Office, Wi-Fi Technical Support, TCP-IP Networking, Microsoft Active Directory experience? Skills:- Hardware and Software PC Troubleshooting SkillsSkills:Active directory, Support, Windows, Desktop, Troubleshooting, Hardware, Help desk, Technical support, Windows 10, Outlook, printersTop Skills Details:1) 2-4 years of IT support troubleshooting in a Windows environment2) Experience using Active Directory for user permissions3) Network connectivity support experience 4) Reliable transportation and the ability to commute to another office 2+ hours away roughly once a weekAdditional Skills & Qualifications:printertroubleshootingconfigurationphoneExperience Level:Entry LevelAbout TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Keywords: TEKsystems, Warren , IT Support Specialist, Other , Warren, Ohio

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