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Fixed Operations Director

Company: Sims Buick GMC Nissan
Location: Warren
Posted on: June 6, 2021

Job Description:

Sims Auto Park is seeking a Fixed Operations Director to successfully run an efficient and profitable Service Departments.  This role will be responsible for operations, profitability, performance results, and customer satisfaction in the Service Departments.The Service Director is responsible for both Sims Buick-GMC and Sims Nissan.


* Medical * Paid Vacation * Paid Training * No Weekends * Education reimbursement * Technology reimbursement * Recently remodeled with the latest updates and technology facility  Responsibilities:

* Strives for 100% customer satisfaction by building relationships with customers * Interfaces with department managers to improve operations, performance and profitability * Understands and enures compliance with manufacturer warranty and policy procedures * Interacting with and managing a staff of technicians * Leading our service management teams. * Fulfilling all service activities needed to meet or exceed operating plan goals * Effective vehicle production and inventory control * Managing technician productivity * Develops and implements a marketing plan which promotes new and repeat business * Maintains outstanding business relationships with manufacturer * Sets, monitors and drives the achievement of performance targets of Advisors, Technicians and department REQUIREMENTS:

* At least 4 year of Service Management experience * Outstanding leadership skills which focus on treating employees with respect * Unwavering commitment to ethical business practices * Understands, keeps abreast of, and complies with federal, state and local regulations

Keywords: Sims Buick GMC Nissan, Warren , Fixed Operations Director, Other , Warren, Ohio

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