Patient Service Specialist (PSS)

Adaptable and Flexible: willing to adapt or adjust to accommodate your colleagues and patientsPatient-centric mindset: the patient always comes first and you will make the first and last impression on themExceptional communication skills: communicate proactively and with empathyDetail-oriented: people count on you to ensure all the details are done correctly the first time aroundTeam Player: you will be an integral part of a clinical teamResponsibilities: Youre more than just an admin or a secretary! The ideal candidate possesses the ability to consistently perform the following job duties with excellence...

• Warmly greet every patient with eye contact, a smile, and a positive statement
• Attentively register new and existing patients as they arrive, offering them information as necessary to ensure they know what to expect during their visit
• Thoughtfully schedule patient appointments in person or over the phone by showing empathy for their needs and limitations
• Carefully conduct insurance authorizations and verifications
• Collect co-pays from patients with attention to detail
• Offer a fond farewell, providing any pertinent information about their next appointment
• Respond to requests for information from patients, providers, and coworkers in a timely manner and with a positive attitude
• Show you are a team player who is committed to excellence by assisting your peers with general clinic maintenance and upkeep
• Live the Select Medical Values in every interaction, every daySchedule:
  • Clinic Location: Warren, OH
  • Type of Employment: Full Time
  • Hours: Monday-Friday 32 hours; Saturday coverage intermittently (4 hour shifts on Saturdays). Clinic hours are subject to change based on clinic volume/needs. Up to 40 hours/week could be available at times for PTO coverage or high volume times.
  • Full Medical and Dental Benefits: Yes (for 32+ hours per week)
  • Previous medical office experience: Strongly Preferred
  • Previous experience with insurance/billing: Strongly PreferredMinimum Requirements:
    • High School Diploma or GED required
    • Ability to use all necessary office equipment (faxes, copiers, computers, telephones, etc.)Preferred Requirements:
      • Insurance Verification Experience
      • 1 Year of Medical Office ExperiencePhysical Requirements:
        • Ability to walk, stand, bend, and reach consistently throughout a work day/shift
        • Appropriate manual dexterity to enable typing (including10-key) throughout a work day/shift
        • Ability to lift up to 25lbs, safely, from ground to waist using proper body mechanics
        • Ability to carry office supplies up to 10lbs
        • Visual acuity (near and distant) sufficient to maintain accurate records, recognize people and understand written direction
        • Ability to speak and hear sufficiently to understand and give directionsAs a Select Medical employee, we want you to:
          • Be Patient-Centered: focus on the needs of patients to help improve their lives
          • Build Trust: speak up, make good decisions, and trust others to do the same
          • Own the Future: own your success and take action to build a successful career
          • Think First: understand that good data is key to achieving superior results
          • Celebrate Success: recognize and reward others for the value they create
          • Create Change: innovate in how you perform your roleSelect Medical Corporation's Outpatient Division is a nationally prominent, locally driven provider of outpatient physical rehabilitation with approximately 1800 locations in 37 states, plusthe District of Columbia. Throughout the country we operate primarily asSelect Physical Therapy, NovaCare Rehabilitation, Physio, Kessler Rehabilitation Center,KORT, Saco Bay PhysicalTherapy, Concentra and Keystone Physical Therapy. Our highly respected clinical team provides preventativeSelect Medical is committed to having a workforce that reflects diversity at all levels and is an equal opportunity employer. Qualified applicants are considered for employment, and employees are treated during employment without regard to race, color, religion, national origin, citizenship, age, sex, sexual orientation, gender identity, marital status, ancestry, physical or mental disability, veteran status, or any other characteristic protected under applicable law.

Didn't find what you're looking for? Search again!

I'm looking for

in category

Design, Graphic Design & CAD Education / Teaching PR / Public Relations Legal Government & Protective Services IT / Software / Systems Engineering Administration, Clerical Advertising Human Resources Executive Accounting, Auditing ALL

within

5 Miles of Warren 10 Miles of Warren 25 Miles of Warren 50 Miles of Warren 100 Miles of Warren 250 Miles of Warren

• Let Warren recruiters find you. Post your resume for free!
• Get Warren Other jobs via email.


• View more Warren Other jobs